Kelley Indianapolis Student Ambassador

Job description

General Purpose: 

The Kelley Ambassador position is designed to give students the opportunity to represent the Kelley School of Business and Indiana University, Indianapolis. Kelley Ambassadors are the initial contact for students, staff, faculty, and visitors of the Kelley Office of Academic and Professional Development (KAPD). The primary focus of the position will be front desk coverage, administrative support, event assistance, and assigned peer coaching and mentoring. 

Essential duties and responsibilities: 

Office Operations 

• Representing the Kelley School of Business by providing information to students, faculty, staff, and community members about KAPD (Kelley Academic & Professional Development) programs, events, and services 
• Scheduling and managing the calendar for multi-use spaces with the Office of Academic and Development 
• Helping students schedule and check in for academic and career advising appointments 
• Providing resources and information related to Kelley Indianapolis Undergraduate services, including but not limited to academic advising, career services, and student engagement 

Events & Program Promotion 

• Representing the Undergraduate program at key events: Kelley Convocation, Kelley Fall Career Fair, Kelley Spring Career Fair, Kelley Welcome Back Bash, Kelley Senior Picnic, A Taste of Kelley Event. Connect the Dots Event, IGNITE events, and Admitted Student Days 
• Promote the Kelley Hired program and distribute promotional items to students 
• As assigned, Kelley Ambassadors will be asked to create content for Kelley undergraduate social media accounts (LinkedIn, Instagram, etc.) 

Peer Coaching and Mentoring 

• As assigned, Kelley Ambassadors will be partner with unit within the KAPD office (i.e. Advising, Career Services, etc.)

1. Undergraduate: 

• Advising information as determined by the academic advising team 
• Business Connect information as determined by the team 
• Student Success and engagement as determined by the team 
• Other duties as assigned by the Undergraduate director

1. Career Services (KICS) 

• reviewing and approving resumes in Handshake for students as determined by the team 
• Meeting 1:1 with Kelley students to share best practices for resume and cover letter development, preparing for career fairs and prepping for interviews 
• Other duties as assigned by the Career Services director   

Marketing and Community Engagement 

• Collaborate with KAPD staff to communicate or support prospective Kelley students during their application process 
• As assigned, represent Kelley Indianapolis in marketing events, brochures, social media coverage, and other requests as assigned by the Kelley Brand Manager 
• Other duties as assigned by the Undergraduate director 

Desired Minimum Qualifications: 

• A positive attitude representative of Kelley School of Business, Indianapolis 
• Ability to work autonomously and in a team setting 
• Exercise confidentiality when working with sensitive information 
• Good Written and verbal communication skills 
• Punctuality and time management 
• Initiative to propose project ideas to KAPD based on observation of Kelley student needs 
• Maintain in good academic standing at Kelley Indianapolis 
• A letter of recommendation from a faculty or staff member 

Availability: 

• Position will begin as determined by the KAPD office, covering both Fall and Spring semesters. 
• Summer hours may be available as needed 
• Kelley Ambassadors typically work 10 hours / week, not to exceed 18 
• Able to work varying shifts as needed by the office, between 8 a.m. and 5 p.m. Monday through Friday 
• Friday availability is required for weekly ambassador meeting

Education, Experience, and Evaluation: 

• Currently pursuing an undergraduate degree at Kelley Indianapolis. Pre-Business students with an approved certification will be also considered 
• Rising sophomore, junior or senior 
•  A semester/yearly performance review will be conducted to determine eligibility to continue as a Kelley Ambassador 

Benefits of Kelley Indianapolis Student Ambassadors (become acquainted with the following profiles) 

• Communicator- The ability to listen, write, and speak effectively. The ability to evaluate the information given in a situation and convey effective responses and solutions 
• Problem solver- The ability to think critically and find solutions to problems using multiple resources such as reasoning, past experience, and available information 
• Community contributor- The ability to respectfully engage and demonstrate awareness to other people and cultures. The ability to behave ethically in the workplace and maintain a productive and motivating environment. The ability to relate to co-workers and inspire others to participate